# "Case history" tab Tab **Case history** is available in Eximee Dashboard for logged-in users with the "case\_history\_process\_history" permission.

**Figure 1.** List of cases with the action window open

Parameter **CASE\_HISTORY\_STATUSES\_BLACKLIST** allows defining a list of business process statuses for which the tab is not displayed **Case history**. ## Case History View Tab **Case history** is available: * on the task list, * on the case list in the Tasks menu, * directly on the case view – as a dedicated tab, * directly on the task view – as a dedicated tab.

On the left side a list of events related to the processing of the selected case is shown, displaying the following data: * **Event type** - event\_code, * **User** - username, first\_name, last\_name (the user assigned to the task at the time of the event; if no user was assigned, we see "SYSTEM" here), * **Event description** - event\_description, * **Event date and time** - data\_time. When an item from the list is selected, the event details and (for business events) additional event data are displayed on the right side. The data source for the view is the table **case\_history\_process\_history** provided as part of the platform. ## Case History Filtering Navigating entries **of the case history** is made easier by the filtering option.

**Figure 3.** Event filters in the "Case History" tab

It is possible to narrow the view by the following criteria: * Event type * Business - business events are shown, * System - system events are shown, * Event kind, * Username, * Date from / Date to. The lack of a value in either filter field means no narrowing by the criterion associated with that field (the checkboxes regarding event type are treated together). Dropdown lists in the filter fields are populated from the current values in the history database.