# Handling abandoned requests

{% hint style="info" %}
The availability of functionality depends on the license and may not be available in all deployments.
{% endhint %}

Abandoned application handling is a feature that allows specifying a process that should be triggered when a user abandons an application.

{% stepper %}
{% step %}

### Select the abandoned application handling icon

To specify the process that should run after an application is abandoned in Eximee, while in edit mode on the **Steps** tab, click the **Abandoned application handling**.

<figure><img src="https://2112972046-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2CssJT0zIo4SJQLbSZ6l%2Fuploads%2Fow2VBxqdw97YXwVcyMmD%2FBez%20nazwy1.png?alt=media&#x26;token=66e1c4d4-ff6f-4611-9d1b-84bd5c3b7c02" alt=""><figcaption><p><em><strong>Illustration 1.</strong> View in the Steps tab</em></p></figcaption></figure>
{% endstep %}

{% step %}

### Enter the process name

A panel will expand on the left **Abandoned application handling**. In the text field **PROCESS NAME** enter the name of the process that should be triggered after the Eximee application is abandoned by the client. Then the form data will be saved in Formstore and marked as an abandoned application (status ABANDON).

<figure><img src="https://2112972046-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2CssJT0zIo4SJQLbSZ6l%2Fuploads%2F3meKn20bRI8mgnhKEvdU%2FBez%20nazwy.png?alt=media&#x26;token=4c9db1d7-30f1-4abc-9ad0-f9652ef5a6b8" alt=""><figcaption><p><em><strong>Illustration 2.</strong> Abandoned application handling panel</em></p></figcaption></figure>
{% endstep %}
{% endstepper %}

{% hint style="info" %}
The variable is passed to the process `modelInstanceId`, so it is possible to use the data model in script tasks. Variables can be passed to the process in exactly the same way as to the process started after saving the application: [https://docs.eximee.com/budowanie-aplikacji/proces-biznesowy/przekazywanie-danych-do-procesu](https://docs.eximee.com/documentation/documentation-en/budowanie-aplikacji/proces-biznesowy/przekazywanie-danych-do-procesu)
{% endhint %}

| demoAbandon\_app |
| ---------------- |